In that case you should try one of the following:

  •   Check if the Bluetooth and Location services of your phone are turned on and you have an internet connection.
  •   Restart Bluetooth on your phone.
  •   Turn on and off the Flight mode.
  •   Close and re-open the SpotyPal App.
  •   Restart your mobile phone.
  •   Reinstall the SpotyPal App.
  •   Contact us through the support form and we will assist you to solve the problem.